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Fire & Water - Cleanup & Restoration

Making the Claims Adjustment Process Easier

6/8/2022 (Permalink)

Green letters stating call a professional Learn how to make the Claims Adjustments by following these steps.

When you are an insurance adjuster in Colorado Springs, CO, your clients depend on you to assess the damage to their commercial property and report back to the company the fair value of their claim. When you work with SERVPRO, you can depend on them to make this process go more smoothly. Through the Claims Information Center, you can get up-to-date information on the work that is done on your client's building.


Damages List


When certified remediation specialists arrive on site at your client's building, they make an assessment of the damage caused by the disaster:

  • Roof damage
  • Weakened walls
  • Compromised ceilings
  • Buckled or burned flooring
  • Destroyed or damaged items


Every item that needs to be repaired or replaced is listed on your client's report on the CIC. By viewing the report, you get the results from the experts' assessment of the things that need to be included on the insurance claim as well as an estimate of how much the services will cost.


Frequent Updates


It is possible during the course of a job that more damage will be discovered. It is also possible that the timeline for completion will change. For example, if the building's roof was destroyed in a fire, it doesn't make sense to try to repair it in the rain, as this only causes more damage, so the end date must be pushed back to allow for thorough mitigation. The electronic report is updated, allowing both the insurance adjuster and client to view any changes in the process.


Job History


Online access means that you can watch the mitigation process as it happens. The report shows when a job began and when it was finished. If the work has not started yet, it is marked as pending. This makes keeping up with the progress on your client's building a breeze.
SERVPRO makes the work of the insurance adjuster easier. Electronic files increase the efficiency of reporting and updating information

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