Highly Trained Restoration Specialists

Our reputation depends on our ability to deliver quality service day in and day out. Every new task and assignment puts our name to the test.

Does SERVPRO really respond quickly and effectively?

Our Colorado Springs area SERVPRO is locally owned and operated by Matthew Valdez. Matthew values education and training. It’s important to him that our team grasps the conceptual aspects of our remediation, the, “how water and fire damage works” aspects, as well as the technical skills, those skills that are only learned by grit and experience. We strive for both of these things in order to accomplish good, quality work.

Our technicians receive continuing education training as well as IICRC certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying (among other topics).

Click here to learn more about our SERVPRO of East Colorado Springs/Black Forest team.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of East Colorado Springs/Black Forest offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)